Shipping and Delivery — Stellar Gems Lab-Grown Diamond Jewelry
Every Stellar Gems piece is made to order. This means your jewelry is crafted after you place your order, not pulled from a shelf. It takes a little longer, but it means your piece is made specifically for you.
Made-to-Order Production Time — Lab-Grown Diamond Jewelry
Standard production takes approximately 3 weeks from the date of your order. Danya oversees every piece through design, stone setting, and final quality check before it ships.
Ready-to-ship items are marked on the product page and ship within 2–3 business days. These are pieces already completed and in stock.
Bespoke commissions follow their own timeline, typically 3–6 weeks depending on design complexity. Danya will confirm your specific timeline during the consultation.
Shipping Rates and Delivery Times — UAE, GCC and Worldwide
Shipping times below begin after production is complete. For made-to-order pieces, add approximately 3 weeks production time to the delivery estimates below.
Free Shipping in the UAE — Stellar Gems
🇦🇪 Free on all orders · 1–2 business days after production · No minimum order value · Ships from Dubai
GCC Delivery — Saudi Arabia, Qatar, Bahrain, Oman, Kuwait
| DESTINATION | DELIVERY TIME | COST |
|---|---|---|
| Saudi Arabia | 2–5 business days | Calculated at checkout |
| Qatar | 2–5 business days | Calculated at checkout |
| Bahrain | 2–5 business days | Calculated at checkout |
| Oman | 2–5 business days | Calculated at checkout |
| Kuwait | 4–7 business days | Calculated at checkout |
International Diamond Jewelry Shipping — Worldwide Delivery
5–10 business days after production. Available to most countries. Shipping cost calculated at checkout based on destination and package weight. Customs duties and import taxes (if applicable) are the responsibility of the recipient.
Stellar Gems Insured Shipping and Secure Packaging
All Stellar Gems orders ship fully insured via courier. Tracking is provided by email and WhatsApp once your piece ships. Signature is required on delivery for all orders.
Your jewelry arrives in Stellar Gems packaging: secure, discreet, and gift-ready. If anything arrives damaged or if your package doesn't arrive, contact Danya immediately on WhatsApp. Insurance covers the full replacement value of your order.
Eid and Holiday Delivery — Order Cut-Off Dates
Made-to-order pieces require approximately 3 weeks of production time. For time-sensitive occasions like Eid, birthdays, or anniversaries, place your order at least 4 weeks before your needed date. Ready-to-ship items can be ordered closer to the date. If you're unsure about timing, message Danya on WhatsApp and she'll confirm whether your timeline is realistic.
Common Questions About Stellar Gems Shipping
For made-to-order pieces: approximately 3 weeks production plus shipping time (1–2 days UAE, 2–5 days GCC, 5–10 days international). For ready-to-ship items: 2–3 business days processing plus shipping time. Total time for a standard made-to-order piece delivered within the UAE is approximately 3.5 weeks.
Shipping is free for all orders within the UAE. GCC and international shipping costs are calculated at checkout based on destination.
Yes. Tracking is sent to your email and WhatsApp once your piece ships. All orders ship via insured courier with signature required on delivery.
Stellar Gems can accommodate timing requests where possible. For time-sensitive orders like proposals, birthdays, or Eid gifts, message Danya on WhatsApp before ordering to confirm whether your timeline works with the current production schedule.
All shipments are fully insured. If your package doesn't arrive or arrives damaged, contact Danya immediately on WhatsApp. Stellar Gems will arrange a replacement or full refund.